FAQ
Frequently Asked Questions
*** To purchase art, please visit the Contact Page and send us an email! designbymaureen@aol.com
If at any time you have questions, please do not hesitate to visit my contact page as I am here to help and will respond as soon as possible! If you need an immediate response, please feel free to give me a call at 310-714-7376! I look forward to working with you and introducing unique quality artwork that ‘speaks to you’ for your homes or offices!
- Currency:
All pricing is in US Funds!
- Returns:
Originals:
If upon receipt you are not fully satisfied with the painting, please notify us immediately. We offer a 30 day money back guarantee.The artwork must be returned in the original packaging, undamaged. Return shipping cost at customer’s expense; customer must insure artwork for return.
Prints: 30-day money back guarantee if you are not totally satisfied with your purchase. No questions asked. The artwork must be returned in the original packaging, undamaged. Return shipping cost at customer’s expense; customer must insure artwork for return.
-Shipment arrives damaged: If your painting arrives and the box is damaged, please contact me immediately via the website to let me know. Before opening the package, YOU MUST PHOTOGRAPH the damaged package. You may open the package to see if the work has been damaged (hopefully it is only superficial) but if the painting or print is damaged, please photograph the damaged artwork. NOTE: Every original work of art is photographed before and after it is packaged and before it is sent to you, for insurance purposes. All of my original artworks are insured for transportation.
- Shipping from the U.S. : All shipping is from the U.S. and foreign clients will be responsible for paying all applicable taxes and duty upon receipt of their paintings.
-Shipping Fees: All shipping fees are pre-calculated for the U.S. All other countries will need to contact me directly through the website to arrange shipping fees. All foreign clients will be responsible for paying all applicable taxes and duty upon receipt of their paintings.
- Shipping:
Originals:
All works of art are insured for shipping to client and will be shipped with FedEX/UPS.
Prints:
All Prints for shipping to client will be shipped with FedEX/UPS. Tracking numbers will be supplied for every shipment.